Privacy Policy

1. Introduction

We are committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our educational content and services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you provide directly to us, including:

• Contact Information: Name, email address, phone number, and mailing address when you contact us or request information
• Account Information: Username, password, and profile information when you create an account
• Educational Information: Details about your educational background, exam preparation goals, and subject interests
• Communication Data: Messages, feedback, and queries you send us through forms, email, or chat
• Business Information: Organization name, designation, and business details when you inquire about partnerships or reselling opportunities

2.2 Information Collected Automatically

When you access our website, we automatically collect certain information about your device and browsing activity:

• Log Data: IP address, browser type, referring URL, pages visited, and the time and date of your visits
• Device Information: Device type, operating system, device identifiers, and mobile network information
• Usage Analytics: Information about how you interact with our content, including content viewed, time spent, and download history
• Cookies and Similar Technologies: Data collected through cookies, web beacons, pixels, and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third-party sources, such as analytics providers, marketing partners, and publicly available sources. This information is combined with other data we collect about you to improve our services.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our educational content and services
• To process your inquiries and respond to your communications
• To send you informational emails, marketing materials, and updates (with your consent)
• To personalize your experience and deliver customized content
• To monitor and analyze trends, usage, and activities for service improvement
• To detect, investigate, and prevent fraudulent or unauthorized access
• To comply with legal obligations and regulatory requirements
• To facilitate partnerships, integrations, and business opportunities
• To conduct research and analytics related to educational content
• To verify your identity and prevent abuse or misuse of our services

4. Sharing of Information

4.1 Service Providers

We share information with third-party service providers who assist us in operating our website and conducting our business, including hosting providers, analytics platforms, email service providers, payment processors, and customer support platforms. These service providers are contractually obligated to use your information only as necessary to provide services to us.

4.2 Legal Requirements

We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to legal requests from authorities.

4.3 Business Transfers

If we are involved in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your information with third parties when you provide explicit consent to do so, such as when you opt-in to receive communications from partners or integrate our services with other platforms.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period varies depending on the context of the processing and our legal obligations:

• Contact information for inquiries: up to 3 years after last interaction
• Account information: retained as long as your account is active, plus 1 year after deletion
• Usage analytics: up to 12 months
• Marketing communications: until you unsubscribe
• Legal and compliance records: as required by applicable laws

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, remember preferences, and understand how you interact with our content. Cookies are small text files stored on your device.

6.1 Types of Cookies We Use

• Essential Cookies: Required for basic website functionality and security
• Performance Cookies: Help us understand how visitors use our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Track your activity to deliver personalized advertisements

6.2 Managing Cookies

You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking cookies may affect the functionality of our website.

7. Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Encryption of sensitive data in transit using SSL/TLS protocols
• Secure data storage with access controls and authentication mechanisms
• Regular security audits and vulnerability assessments
• Employee training on data protection and privacy practices
• Firewalls and intrusion detection systems
• Limited access to personal information on a need-to-know basis

While we strive to protect your information, no security system is impenetrable. Please be aware that any transmission of information over the internet carries some risk.

8. Your Rights and Choices

8.1 Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy in a portable format.

8.2 Correction and Deletion

You can request that we correct inaccurate or incomplete information. You also have the right to request deletion of your personal information, subject to certain legal exceptions.

8.3 Marketing Communications

You can opt-out of marketing emails by clicking the "unsubscribe" link in our emails or by contacting us directly. Even if you opt out, we will continue to send you service-related communications.

8.4 Cookie Preferences

You can manage your cookie preferences through your browser settings or our cookie consent tool.

9. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our services, you consent to the transfer of your information to countries outside your country of residence, including India, which may not have the same data protection laws.

10. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information and terminate the child's account. Parents or guardians who believe their child has provided us with personal information should contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information collected from you
• Right to opt-out of the sale or sharing of your personal information
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, please submit a request to the contact information provided below.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.

14. Contact Us

If you have questions about this Privacy Policy, concerns about our privacy practices, or would like to exercise any of your privacy rights, please contact us:

We will respond to your requests within 30 days or as required by applicable law. We may need to request additional information to verify your identity before processing your request.